Terms of Service

1. Quotations and project scope

Development work is based on the agreed quotation, proposal, project description or written scope. Requests outside the agreed scope may require a revised quotation, additional fee or schedule adjustment.

2. Client responsibilities

Clients must provide accurate instructions, timely feedback, authorised content, and any logos, images, text, credentials or other materials reasonably needed for the project. Delays in client input may affect delivery dates.

3. Payments

Invoices are payable according to the terms shown on the invoice or quotation. Work may be paused where an agreed deposit or milestone payment is overdue. Payment records shown in the portal are administrative records and should be queried promptly if they appear incorrect.

4. Intellectual property

Unless otherwise agreed in writing, pre-existing tools, libraries, frameworks, templates, know-how and third-party components remain the property of their respective owners. Ownership or licence rights in custom deliverables are determined by the relevant quotation or project agreement and may be conditional on full payment.

5. Client-provided content

You confirm that you have the necessary rights and permissions to provide content, trademarks, images, data and other material supplied for a project. You remain responsible for the legality and accuracy of client-provided content.

6. Third-party services

Domains, hosting, app stores, APIs, payment processors, email providers and other third-party services may have separate fees and terms. Their availability, approval decisions and service changes are outside our direct control.

7. Testing and acceptance

Clients should review deliverables during the agreed testing or review period and report material defects with sufficient detail to reproduce them. New features or changes after acceptance may be treated as additional work.

8. Availability and support

Support and maintenance are provided only to the extent included in the applicable agreement or support arrangement. No software or hosting environment can be guaranteed to operate without interruption forever.

9. Limitation

To the extent permitted by law, liability will be limited in a manner reasonable to the relevant service and contract. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

10. Governing law

These general terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer or other legislation that applies to a particular transaction.